Senior Technical Writer
Navis India Technologies
Delivered product, API, and SDK documentation for SPARCS N4 and related systems — improving customer adoption and satisfaction by ~75%.
Delivered product, API, and SDK documentation for SPARCS N4 and related systems.
- Created structured release notes, troubleshooting guides, and workflow diagrams that accelerated developer understanding and reduced integration errors by ~60%
- Simplified complex system integrations including Salesforce CRM, improving usability for both developers and business users
- Improving customer adoption and satisfaction by ~75%