About
Detail-oriented Technical Writer with over 8 years of experience delivering clear, precise, and user-friendly documentation across diverse industries — AI, Machine Learning, EdTech, SaaS, Supply Chain, Salesforce CRM, E-commerce, FinTech, ERP, Healthcare, and Networking. Specialized in transforming complex technical content into user-accessible information, improving product guidance, and reducing user friction.
Skilled in simplifying complex workflows with OOP (Java/Python) knowledge and interpreting code to create developer-focused API docs, SDK guides, and integration workflows. Proven ability to spearhead documentation processes for software products and deliver time-sensitive solutions, collaborating with cross-functional teams across Dev, Functional Product, and Business.
Experienced in documenting Generative AI features, prompts, workflows, and use cases into accessible information. An independent team contributor with a proven record of delivering high-quality product documentation — structured DITA-based & Docs-as-Code — with CI/CD pipeline-compatible delivery for enhanced business and user experience.
Projects
Extract Data using API
Jupyter notebook demonstrating API-based data extraction — covers authentication, pagination, and parsing JSON responses into structured datasets.
API Error Handling Guide
Documentation covering common API error patterns, HTTP status codes, retry strategies, and how to handle failures gracefully in data extraction pipelines.
RegistryTypeAttribute Reference
Technical reference document for the RegistryTypeAttribute — structured attribute definitions, usage context, and configuration guidance.
Tech Glossary
Curated glossary of technical terms — definitions, context, and usage notes for domain-specific vocabulary used in API, terminal operations, and software documentation.
Java DataTypes Demo
Interactive HTML page demonstrating Java primitive and reference data types with examples — built as a learning exercise during automation testing training.
Experience
Technical Writer & Open-Source Contributor
Independent / Open-SourceFull-time open-source technical writing across CNCF projects — API documentation, developer guides, AI/GenAI documentation, and REST API references using Swagger, GitHub, and DITA XML standards.
Senior Technical Writer
Sedin TechnologiesLed end-to-end documentation for EAM360 (IBM Maximo), improving usability by ~85% through structured migration to SharePoint and Confluence.
Senior Technical Writer
Multisoft Virtual AcademyAuthored technical training content across SAP, Azure, Cybersecurity, CCNA, PHP, and Linux — simplifying complex topics and improving learner comprehension by ~80%.
Senior Technical Writer
HCL TechnologiesDeveloped comprehensive CCAP documentation, including Cisco IOS CLI, Alarms, and CDE guides — aligned with engineering workflows for improved clarity and usability.
Senior Technical Writer
Navis India TechnologiesDelivered product, API, and SDK documentation for SPARCS N4 and related systems — improving customer adoption and satisfaction by ~75%.
Technical Writer
Ramco & Lionbridge TechnologiesDelivered comprehensive documentation for cloud-based RMS and developed instructional content for SharePoint, SAP, and Cisco courses — improving user understanding by ~80%.