Senior Technical Writer
Sedin Technologies
Led end-to-end documentation for EAM360 (IBM Maximo), improving usability by ~85% through structured migration to SharePoint and Confluence.
Led end-to-end documentation for EAM360 (IBM Maximo), improving usability by ~85% through structured migration to SharePoint and Confluence.
- Built scalable, reusable documentation (User, Admin, Config, SDK) using a component-based approach to ensure consistency and reduce duplication
- Developed clear, integration-ready API documentation with authentication, request/response flows, and examples — reducing developer onboarding time by ~60%
- Improved user experience through workflow validation and refined microcopy, reducing rework and increasing overall clarity